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As editors, providing feedback is an essential part of the job, but how we deliver that feedback can make all the difference in fostering strong, productive client relationships. In this interactive session, we’ll explore the concept of psychological safety and its critical role in ensuring that feedback is not only heard but embraced.
Join us to learn how to create a safe, respectful environment where your clients feel confident to share their ideas and receive your input without fear of judgment. We’ll dive into practical techniques for giving constructive, actionable feedback, while avoiding common pitfalls that can damage trust and communication. You’ll discover how to frame your feedback in a way that promotes collaboration, encourages growth, and builds stronger partnerships.
This session is designed for editors who want to improve their feedback skills, enhance client satisfaction, and create an atmosphere of open communication. Whether you’re working with writers, designers, or other creatives, mastering the art of psychological safety will help you unlock more effective collaboration and bring out the best in your clients.
About the speaker:
Nagma Sayed is an expert in adult learning, psychology, and interactive learning and development, with a proven record of creating psychologically safe environments that foster growth and development. With extensive experience across diverse industries, she has a unique ability to translate complex psychological principles into practical tools that drive impactful feedback and open communication.
Nagma’s work centres on equipping leaders and teams with the skills to give and receive feedback constructively, a critical component in cultivating trust and collaboration. She has led initiatives in change management, leadership coaching, and organizational development across companies such as Ubisoft Abu Dhabi, Big Viking Games, and Chit Chats Express. Through these roles, she has consistently championed psychological safety as a foundation for effective learning and performance, creating spaces where individuals feel empowered to take risks and innovate.
Nagma combines evidence-based strategies with engaging, people-centric approaches to facilitate meaningful change. Her expertise in HR consulting and communication strategies enables her to support leaders in building strong, resilient teams that thrive in high-performance cultures.
| Date: Tuesday, November 26, 7:00–8:30 pm Location: Zoom video conference Branch/twig: Toronto |